We want to make your online ticket purchase experience easy and efficient. Because of the abuse that often is attempted on sites such as ours, we have to set and enforce certain purchase policies. These policies are for your protection as well as ours and that of our theater partners. Our goal is to provide you with a great experience beginning with the purchase of your ticket, and continuing through the entire show.
We believe that the way to do this is to provide complete information about the process and what the rules are. Please take a minute to read them.
No Refunds or Exchanges
We do not offer refunds or exchanges of tickets purchased on our web site. This includes the per ticket service fee.
Why do we do have this policy?
When you purchase a ticket on our site, the ticket is removed from the theater’s inventory of tickets for that show. This means that in order to ensure that you have a seat, the ticket cannot be resold.
WHEN YOU PURCHASE TICKETS FROM OUR SITE, YOU ARE ASKED TO VERIFY YOUR ORDER. BE SURE TO CHECK THE TITLE, DATE, TIME AND LOCATION BEFORE YOU FINALIZE YOUR PURCHASE BY CLICKING ON PLACE ORDER or COMPLETE PURCHASE.
What You Are Buying
Tickets purchased here are exactly the same as tickets purchased at the theater box office. Once an online ticket purchase is completed, the seat is confirmed for the selected show time. The seat location for each show is on a first come, first serve basis.
Using Your Tickets
Your confirmation page and email confirmation contains important information about using your tickets at the theater. While tickets can always be redeemed with the confirmation number provided in the email we encourage all of our customers to bring to the a printed copy of the confirmation email, the credit card used to make the purchase, and some form of photo identification.
Show your confirmation number at the box office. Yes, you still have to wait in line. Good news is that if the show is sold out, you already have a ticket, so you’re in.
We accept MasterCard and Visa.
Credit Card Statement
Charges on your credit card statement will appear as Omak Theater or Mirage Theater.
Pricing and Availability
This site does not set ticket prices, show times, or policies on discount coupons or passes. These are set by the theater that is offering the show you have chosen.
Masks are required in the lobby and restrooms - no exceptions. Masks are not required in the auditoriums.
If you have any questions or concerns regarding a ticket purchased through this site please contact directly Omak & Mirage Theaters for which you made the purchase.